Privacy Policy

Who we are

Our website address is: https://ianframeeyecare.com.au.

Security

When sending information to us, through our website, your details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.

128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please email us or contact by phoning our office on (03) 6424 2521.

Logging information

The Ian Frame Eyecare website makes a record of your visit and logs the following information for statistical purposes:

  • The user’s server address
  • The user’s top level domain name (eg .com, .gov, .au etc)
  • The date and time of the visit to the site
  • The pages visited and documents downloaded
  • The type of browser used
  • We will only record your email address if you make an order for contact lenses, send us a message or subscribe to our mailing list.

Registered user’s details will only be used for the purpose in which you have provided it. We will not use your email address for any other purpose and we will not disclose or make available without your consent. No data collected from the site will be disclosed to a third party except where you have given permission or it is legally required.

If you have any queries in regards to our privacy policy please do not hesitate to contact us.

Online appointments

Our online appointments are facilitated through a third party platform called myhealth1st.com.au.

You can read more of their privacy policy and booking terms and conditions, by visiting www.myhealth1st.com.au

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.